No Dlls Were Found In The Waterfall Procedure Kofax VERIFIED
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How to Fix the \"No DLLs were found in the Waterfall procedure\" Error in Kofax Capture
If you are using Kofax Capture, a software that automates the capture and processing of paper and electronic documents, you may encounter an error message that says \"No DLLs were found in the Waterfall procedure\" when you try to open the Scan module. This error can prevent you from scanning and importing documents into Kofax Capture.
This error can occur for various reasons, such as:
Kofax Capture was installed using the /NOVRS switch, which prevents the creation of the necessary file import sources.
An OEM version of Kofax VRS, a software that enhances the quality of scanned images, was installed on top of an existing Kofax Capture installation, which also does not create the file import sources that Kofax Capture requires.
Some DLL files related to Intel Performance Primitives (IPP), a library that provides optimized functions for image processing, are missing or corrupted in the system folder.
Fortunately, there are some possible solutions that can help you fix this error and resume your scanning and importing tasks. Here are some steps you can try:
1. Configure the File Import Sources Manually
One way to resolve this error is to manually configure the file import sources that Kofax Capture needs to scan and import documents. To do this, follow these steps:
Open the VRS Administration Console.
Click Scanner Configuration.
In the Scanner List, expand the Other folder and select File Import.
Click Configure Sources.
In the Configure Sources window, click New.
Enter the following Source Name: Software Import
Select the following Source Type: Kofax Software -- Import from disk with image processing
Click OK.
In the Configure Sources window, click New.
Enter the following Source Name: Kofax Ascent Capture Release Source
Select the following Source Type: Kofax Software -- Import from disk with image processing
Click OK.
In the Configure Sources window, click New.
Enter the following Source Name: Kofax Software Import Source (no image processing)
Select the following Source Type: Kofax Software -- Import from disk without image processing
Click OK.
Close the VRS Administration Console and start the Scan module.
This should allow you to scan and import documents without encountering the error message.
2. Remove or Replace the Problematic DLL Files
Another possible solution is to remove or replace some DLL files that may be causing the error. These files are related to Intel Performance Primitives (IPP), a library that provides optimized functions for image processing. Some applications that use IPP may install these files in the system folder, which can interfere with Kofax Capture. To remove or replace these files, follow these steps:
Navigate to C:\\Windows\\system32 or C:\\Windows\\syswow64 depending on your Windows version.
Locate and delete or rename the following files:
ippcore-6.1.dll
ippj-6.1.dll
ippjw7-6.1.dll
ipps-6.1.dll
ippvc-6.1.dll
Restart your computer and start the Scan module.
This should fix the error and allow you to scan and import documents normally.
3. Install or Reinstall IPP Runtime
A third possible solution is to install or reinstall IPP Runtime, a package that contains the necessary DLL files for IPP applications. This can help restore any missing or corrupted files that may be causing the error. To install or reinstall IPP Runtime, follow these steps:
Download IPP_5_4_3_Runtime.ZIP from this page.
Extract the ZIP file and run setup.exe as administrator.
Follow the instructions on the screen aa16f39245